FAQ: Why don't buttons and menus work (2023-11-28)?
There is currently a bug affecting Chromium-based browsers (Chrome, Edge, and Brave) and preventing extensions from working correctly. See this thread for updates https://issuetracker.google.com/ issues/313466551
FAQ: Why is API Connector hanging at the loading screen?
TIf API Connector hangs at the loading screen, it’s likely because you’re signed into the extension with multiple Google accounts at the same time, which Google doesn’t support To resolve, log out of all your Google accounts and then log back in first with the account you use with API Connector. Alternatively, log in with a new incognito window.
FAQ: Where can I get support?
For instant support, try out the chatbot on this page — it’s pretty smart! You can also check out our articles on troubleshooting and error messages to resolve a lot of common issues. If it’s not answered there, feel free to post in our user forum so other people can help and learn from your question too. Or, just leave a message below and we’ll get back to you as soon as possible.